Privacy Policy

LAST UPDATED: JULY 2026

Introduction

Offsheet Pty Ltd ("Offsheet," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard information when you visit our website or use our client acquisition services. We operate in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and, where email is concerned, the Spam Act 2003 (Cth).

Information We Collect

Information you provide

• Contact information: name, work email, phone number, and company name when you request a Market Map, book a call, or submit a form.
• Business information: your website, offer, contract value, close rate, ideal customer profile, and other commercial context shared during onboarding or on a call.
• Communication data: the content of emails, messages, and call discussions.

Information collected automatically

• Usage data: pages visited, time on site, interactions, and referring sources.
• Device information: browser type, operating system, IP address, and device identifiers.
• Cookies: essential cookies for site functionality and analytics cookies to improve our service.

Information from third-party sources (for service delivery)

• Professional networks such as LinkedIn.
• B2B data and enrichment providers.
• Publicly available business information.

How We Use Your Information

• Build your Market Map and model your reachable market and outbound economics.
• Set up and operate outbound campaigns on behalf of clients across email and LinkedIn.
• Qualify replies, book meetings, and keep client records accurate.
• Respond to enquiries and schedule calls.
• Send service updates and relevant information (with your consent).
• Send text messages related to scheduling and follow-ups.
• Analyse website usage to improve the experience.
• Meet legal, tax, and accounting obligations.

Data Sharing

We do not sell your personal information. We may share it with:

• Service providers: scheduling and calendar tools, email sending and deliverability infrastructure, transactional email providers, data enrichment vendors, CRM systems, and hosting. These providers process data only to deliver our service.
• Legal requirements: where required by law or to protect our rights.
• Business transfers: in a merger, acquisition, or asset sale.

The Market Map and Client Data

When we deliver a Market Map, the account and contact list is provided for your use and becomes yours to keep. Sending-performance data generated while operating a campaign on your behalf (reply, open, and meeting data) is processed to run and improve your engagement, and a copy is made available to you. We do not resell client campaign data.

Data Security

We use industry-standard measures to protect your data, including encryption in transit, access controls, and secure hosting. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only as long as necessary for the purposes in this policy and to meet legal obligations:

• Business information: for the duration of our relationship and as required for legal, tax, and accounting purposes.
• Campaign and prospect data: for the duration of the engagement and reasonable performance analysis.
• Website analytics: standard industry retention periods.
• Marketing preferences: retained to honour your communication choices.

When information is no longer needed, we securely delete or anonymise it.

Your Rights

Under the Australian Privacy Principles you may:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of marketing communications.
• Object to certain processing.

To exercise these rights, email inquiries@offsheet.com. We will respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.

Email Communications and Spam Act Compliance

We comply with the Spam Act 2003 (Cth) in all email activity. Every commercial message identifies the sender, includes our contact details, and provides a functional way to opt out. How consent and unsubscribe work depends on the type of message:

• Our marketing communications (newsletters and updates about Offsheet): sent only with your express or inferred consent, with a clear unsubscribe link in every message, and opt-out requests actioned promptly.
• Our own cold outbound (prospecting for Offsheet): sent to business recipients in reliance on express or inferred consent as permitted under the Spam Act. These messages clearly identify the sender, include our contact information and a functional unsubscribe or opt-out mechanism, and we honour opt-out requests without delay.
• Client campaign execution (outbound on behalf of clients): handled the same way as our own cold outbound — sender clearly identified, contact information and a functional opt-out mechanism in every message, and opt-out requests honoured without delay.

SMS Messaging

We may send text messages to follow up on business conversations and schedule calls. You can cancel at any time by replying STOP; we will confirm your unsubscribe and stop sending. Reply HELP for assistance or email inquiries@offsheet.com. Message and data rates may apply, and carriers are not liable for delayed or undelivered messages.

Cookies

We use essential cookies (required for the site to function) and analytics cookies (to understand how visitors use the site). You can manage cookie preferences in your browser, though some features may not work if cookies are disabled.

Third-Party Services and Links

We rely on third-party services for scheduling, sending, enrichment, and hosting; each has its own privacy policy. Our website may link to third-party sites for which we are not responsible.

International Users

Offsheet operates from Australia. If you access our services from elsewhere, your information may be transferred to and processed in Australia and by our service providers in other jurisdictions.

Children's Privacy

Our services are intended for business use. We do not knowingly collect information from individuals under 18.

Changes to This Policy

We may update this policy from time to time. We will post the revised policy here with an updated date and, for significant changes, notify active clients.

Contact Us

Questions about this policy or our data practices: inquiries@offsheet.com · offsheet.com
Office of the Australian Information Commissioner: oaic.gov.au · 1300 363 992